Contact Gas City Water Restoration

What can you do while you wait for the crew in Gas City?

Work through these steps in order, starting with safety, and call as soon as the water stops spreading.

• If you can reach the breaker panel from a dry floor, switch off the circuits for the wet rooms. If you'd have to step through water to get there, leave it alone and tell us on the call.
• If the water heater is leaking, close the cold water valve on top of the tank. For a burst pipe, go straight to the main shutoff in the basement.
• If heavy rain is pushing water in, move valuables up and away from the walls where it's coming through.
• Water that rises out of a basement floor drain should be handled as contaminated, so stop running water in the house until the crew arrives.
• Check the sump pump's breaker if the pit is overflowing, and if you have a battery backup, make sure it kicked on.
• Get papers and keepsakes off the floor and into a dry room first, since those are the hardest things to replace.
• The EPA recommends drying water damaged areas within 24 to 48 hours to prevent mold, so call as soon as the source is stopped.
• The Indiana Department of Insurance advises against permanent repairs before the insurance company's inspection, so stick to steps that stop the water and protect your things.

What will the team ask about your Gas City home?

Our team asks the same short set of questions on every call, because the answers decide which equipment goes on the truck.

• Where the water is coming from, and whether it's still running.
• What the water looks and smells like, which tells the crew whether it's clean or contaminated.
• If anything stored in the basement is sitting in water.
• Whether this happened overnight or in the last hour.
• The age of the house, if you know it. Homes in Gas City date mostly from the 1960s, and the decade tells the crew what kind of pipes to expect.
• If you plan to file a claim, which company your policy is with.
• Anything the crew needs to get in, like a gate code or where to park.

Short answers are enough, since the crew will look at everything again in person.

What happens on site after you call?

When the crew walks in, they look for where the water started and make sure it can't keep coming.

Every wet area gets a reading and a photo, and that record becomes your photo report.

Our water restoration manager is IICRC certified. The IICRC is the standards body behind S500, its standard for professional water damage restoration, now in its Fifth Edition from 2021.

Then the crew walks you through what they found and what they'd recommend, so you can decide with your insurance company before any work starts.

The drying plan follows the readings. Equipment stays until the meters show the materials are dry, and the crew checks progress along the way.

How does the age of Gas City homes change a water call?

Gas City grew a lot in the 1960s, and plenty of homes from that time still have some original plumbing. Many Gas City streets have ranch and bungalow homes. You'll find full basements and crawl spaces around town, and the crew plans the drying differently for each. Low lying lots near the Mississinewa River are more likely to take on outside water in a big storm. Galvanized steel supply pipes, which rust from the inside, are still around in older houses here. Share what you know about the house on the call, even if it's a rough guess.

What parts of Gas City and nearby towns do we cover?

This number covers Gas City and its neighborhoods, including these:

• Downtown / Historic Core · built mostly in the 1890s, basements are common
• West Ward District · most with basements
• North Broadway / R.J. Baskett Area · built mostly in the 1940s to 1960s, basements are common
• Northview Elementary / North H Street Neighborhood · much of it from the 1950s to 1970s, most with basements
• Kaybee Drive / I-69 Corridor · much of it from the 1980s, slab homes are common
• Mississinewa Riverfront / Gas City Park Area · most with basements

Calls from Jonesboro, Fairmount, Upland, Sweetser, Summitville, Van Buren, Swayzee and Gaston come to us too. If you can't tell whether you're covered, call anyway, and the team will tell you on the phone whether a crew can reach your address. For details on the work itself, see our page on water damage restoration and basement flooding.

What should you know before you call?